HazCuentas Privacy Policy

Date of last update: August 20, 2024

1. Information we collect:

a. Personal Information: We may collect personal information, such as name, address, phone number, email address, and other relevant information when you register with our software or use our services.

b. Company Information: We may also collect information related to your business, such as company name, address, tax identification number, and other relevant information necessary to provide you with our administration services.

c. Usage Information: We may collect information about how you use our software and services, such as login data, usage patterns, activities, and features used.

d. Payment Information: If you choose to use features or services that require payment, we may collect payment information, such as credit card or bank account details, to process transactions.

2. Use of information:

a. We use the information collected to provide, maintain, and improve our administration services. This includes providing technical support, personalizing the user experience, improving functionality, and developing new services.

b. We may use your contact information to send you communications related to our software, such as updates, security alerts, and news about our services. We may also send you marketing information about products or services that we think may be of interest to you, provided you have consented to receive such communications.

c. We use payment information to process transactions and bill for contracted services.

3. Disclosure of information:

a. We do not sell or share personal information with third parties for their own marketing purposes.

b. We may share information with service providers who assist us in operating our business and providing services, such as payment processors, hosting services, and technical support. These providers are required to maintain the confidentiality of the information and may only use it for the specific purposes for which they were contracted.

c. We may also disclose information when required by law, in response to a court order, to protect our legal rights, or to investigate or prevent illegal or fraudulent activity.

4. International data transfer:

a. By using our services, you agree that we may transfer and process information on servers located in different countries. We will ensure that any transfer complies with applicable data protection laws and that appropriate security measures are in place to protect your personal information.

5. Information security:

a. We take reasonable steps to protect personal information from loss, misuse, and unauthorized access. We use security protocols and encryption technologies to protect sensitive data.

6. Data Retention:

a. We will retain your personal information for as long as it is necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. Rights of the data owner:

a. You have the right to access, correct, update and delete your personal information stored in our system. You can also oppose the processing of your personal data or request the restriction of its use. To exercise these rights, you can contact us through the means indicated in the contact section.

8. Changes to this Privacy Policy:

a. We may update this Privacy Policy periodically to reflect changes in our information collection and use practices. In case of significant changes, we will notify you through our website or through direct communications.

For any questions about these policies, please contact us through the contact information provided on our website, or through the email info@hazcuentas.com (responses using email may take 24 to 48 hours).